This policy explains what information we collect and how we use and protect it.
Last updated: September 30, 2026
1. Information we collect
- Account information: name, email address, profile details, and login information.
- Marketplace activity: listings, messages, reviews, files, purchases, and transaction records.
- Technical information: IP address, browser, device, cookies, and usage activity.
- Payment information: payment status and limited transaction details received from payment providers.
2. How we use information
We use information to operate accounts, provide marketplace features, enable transactions and communications, improve performance, prevent fraud and abuse, provide support, comply with law, and send essential service messages.
3. When information is shared
We may share information with other marketplace users when needed to deliver a service, with trusted vendors that operate the platform, with payment processors, professional advisers, and authorities when legally required. We do not sell personal information.
4. Cookies and analytics
Cookies and similar technologies keep the site functional, remember preferences, measure usage, and improve performance. You can control cookies through your browser, although disabling them may affect some features.
5. Data retention
We retain information for as long as needed to provide services, meet contractual and legal obligations, resolve disputes, and prevent abuse. Retention periods vary according to the type of information and applicable requirements.
6. Security
We use reasonable administrative, technical, and organizational safeguards. No online service can guarantee absolute security, so please protect your password and report suspected unauthorized access promptly.
7. Your privacy choices
Depending on your location, you may have rights to access, correct, delete, restrict, or object to the use of your information. You may also withdraw consent where processing relies on consent.
8. Children’s privacy
FreeeCo is not intended for children under the minimum legal age required to use online marketplace services in their location.
9. Policy updates
We may update this policy as our services or legal obligations change. The latest revision date will always appear above.
Privacy requests
Email hello@thefreeeco.com with your request and account email address.